• All orders are processed within 1-2 business days after receiving the order.
• We provide shipping at a flat rate of R100 per order.
• We use The Courier Guy for all shipments.
• We’ll send you a tracking number once we’ve shipped your parcel.
• You can track your parcel on The Courier Guy website – click HERE.
• Delivery time is 1-3 business days
• Free local pickup at our shop in Hermanus.
• Heavier ceramic items might incur additional costs. These will be communicated to you via email.
• No international shipping is available at the moment.

Returns Policy:

• We only accept returns on items that are faulty or sent incorrectly.
• Faulty items need to be returned to us within 3 business days of receiving.
• Items that are returned have to be inside the original (undamaged) packaging.
• Courier costs will be for the account of the client.